This guide was launched at the PMLD Network conference in 2010. It was commissioned by Mencap in partnership with the Department of Health, as part of the programme of work set out in Valuing People Now (in England) to ensure people with the most complex needs are included. It is written by Professor Juliet Goldbart from Manchester Metropolitan University, an expert in the field of communication and people with PMLD.

The guide is aimed at commissioners, to support them in commissioning support and services which meet the communication needs of people with the most complex needs. However, it will also be useful for family carers, frontline staff and people with a learning difficulty.

To view either versions of the guide, please click on an attachment below:-

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Attachment	Size
Communication and people with the most complex needs What works and why this is essential.pdf	667.79 KB
Some good ways to communicate with people with very complex needs (easy read).pdf	341.52 KB